Error Connecting the CyberghostVPN

Beginner

Saturday, July 24th 2010, 8:06am

Hi,

I used this service successfully, but from last couple of days i could not able to connect to this service, may b some restriction from local ISP. but my connection is able to connect to VPN Server, but Internet is not enabled. always get the attached error. there is a handshake problem connecting to vpn server.....
looking for the any solution

thx in advance

BR

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PArns

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Monday, July 26th 2010, 8:51am

Hi, please post a ConnectionLog by double clicking the CyberGhost Logo in the upper left corner of the Software.

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Beginner

Friday, July 30th 2010, 12:28pm

Error Log file

Hi,

thx for ur reply, today i have also upgraded to latest version, even there is no difference, i am attaching the log file

BR

abideenm has attached the following file:

Error log.txt (69.68 kB - 4 times downloaded - latest: Aug 26th 2010, 1:48am)

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PArns

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Friday, July 30th 2010, 4:30pm

Try to delete everything in the Keys Folder. Your Log shows, that something with your connection to the Server isn't workling properly. Have you installed a new Firewall or VirusScanner?

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Beginner

Sunday, August 1st 2010, 7:16pm

I tried as u said, delete the keys files and than tried, result is the same, actually same thing is happening on 2 of my computers. I live in Gulf so local service provider has blocked all voice ports. this is the reason i used VPN. cyberghost was working fine, but it seems that some thing is blocked by local ISP, Any comments or recommendation from ur side.
current log file is attached

THX for your reply

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new log.txt (57.82 kB - 2 times downloaded - latest: Aug 2nd 2010, 6:03pm)

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PArns

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Monday, August 2nd 2010, 11:30am

As you mentioned, it seems that your Provider has blocked CyberGhost. Try to contact them and let us know ...

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